BTS Launches Customer Cares Program for Tech Teams
On a typical day, Greg Bernstein, a database administrator with Baptist Technology Services’ (BTS) Information Systems group, works behind a desk. Rarely does he get the…
A Message From Beverly Jordan
Vice President and Chief Information and Transformation Officer When Baptist Memorial Health Care and Mississippi Baptist began talking about joining forces back in 2016, technology…
What Happens When the BTS Help Desk Gets Help?
A work space may not seem that significant–until that space changes. On March 29, the Baptist Technology Services (BTS) Help Desk team held an open house…
BMG Internal Medicine Doctor Shares MyChart Journey
Like many Baptist physicians, Dr. Greg Jenkins initially felt uncertain about entering the electronic medical records world when Epic arrived. “I just wasn’t sure if…
How a Rental Car Can Outsmart You
When renting a car in the past, the most anyone worried about was refilling the gas tank or leaving a personal item behind. Today, with…
Gmail Users Beware: Newest Sneaky Hacks Fooling Even Pros
Anyone with a Gmail account needs to be aware of a new phishing attack that’s even fooling the professionals. With the public gaining more knowledge…
2017: A year to get better together
Happy New Year from the Baptist Technology Services (BTS) team! We enjoyed 2016 as we worked toward increased engagement of our teams, as well as…
Diggin’ It with BTS field teams
If anyone has ever thought the Baptist Technology Services (BTS) teams only sit behind computers, nothing could be further from the truth. Just ask Hal…
Get the facts on Baptist RightFax
On any given day in the Baptist system, it’s not unusual to collectively send out 22,000 faxes in one week just from Epic. In addition,…
Putting Epic data to work with SAP pilot
Long before Baptist and Epic partnered to build Baptist’s electronic medical record (EMR) system, a question circulated that continues to exist today in our industry. When…