Across the system this quarter, Baptist team members who received the Service First award showed persistent creativity when connecting with a patient to solve a problem.
patient left and did not get her EKG done. Gina noticed the EKG had not been performed and went to look for the patient, but she had already left the hospital. Gina left and went to the patient’s house to get her to come back for the test. The patient was not home, and Gina finally located her and told her she needed to come back to the hospital to get her EKG. The entrance to radiology was blocked off because of exterior painting taking place. Gina met the patient in the parking lot and wheeled her into radiology for her exam. This shows Gina’s compassion for patients.”