Once again, Baptist Collierville received the Press Ganey 2016 Guardian of Excellence Award® for outstanding scores in an outpatient services care setting. Tina Minnick, Press Ganey’s representative, presented the award on Dec. 8 to Lindsay Stencel, chief administrative officer at Baptist Collierville, and Kelle Roberts, administrative director of clinical services. Baptist Collierville also received the award in 2015.
The Guardian of Excellence Award recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above in patient experience. The Press Ganey Guardian of Excellence Award is a nationally recognized symbol of achievement in health care.