Debbie Gordon is a pharmacist in rural West Tennessee, and she’s concerned. She has heard talk about the struggling health care environment in her area. She has seen hospitals in McNairy, Haywood, Fayette and Gibson counties close. And she believes other West Tennessee hospitals may suffer the same fate.
She’s concerned as a health care professional who sees patients who depend on the services provided by rural hospitals. And she’s also concerned as a daughter who credits Baptist Tipton with keeping her mother alive. She recently shared her concerns with the mayor of Covington, Tennessee, who forwarded her email to Baptist Tipton Administrator and CEO Sam Lynd, asking how he should respond to Debbie. Sam followed up with him, and now I would like to follow up with you, particularly our West Tennessee team members.
Our West Tennessee hospitals and Baptist Medical Group physician offices are on solid ground, and they’re getting stronger. On January 1 when we re-enter the BlueCross BlueShield S Network, many West Tennesseans who were excluded will once again be able to seek care in our hospitals and physician offices. Baptist Tipton, Baptist Huntingdon and Baptist Union City have been recognized for the quality of care they deliver. All three hospitals won Premier Inc., Quest awards for their success in several areas, such as survival rate, cost of care, delivering evidence-based care, improving the hospital experience and reducing readmissions rates.
We have been part of rural West Tennessee for more than 30 years, and we have seen those communities through some tough times, including the loss of major employers. We are facing challenging times once again, but we are prepared for them, and we will succeed in spite of them.
Our West Tennessee entities have the strength of 21 hospitals, 18,000 team members, and technology like the nation’s best electronic health record behind them. That makes it possible to provide award-winning care efficiently and cost-effectively. That’s been our formula for success in West Tennessee for more than three decades, and it’s what will help us continue to succeed well into the future.