I have the privilege of hearing stories from our patients who express their appreciation for the incredible care they receive from our team members. In turn, I proudly highlight these acts of kindness whenever I can. However, I think it’s also important to share stories that exemplify acts of kindness shown to one another, especially in times of need.
In last week’s Leader, we featured an incredible story about Baptist Union County team members Amanda Douglas, Bonnie Hancock and Michelle King, who continued a very touching tradition their co-worker, Rheta Hamlet, was too sick to do this year. Amanda, Bonnie and Michelle visited Rheta’s daughter’s grave on her birthday, bringing balloons and singing “Happy Birthday.” They even recorded the visit for Rheta. This act of kindness meant so much to Rheta.
Recently, Baptist Collierville team members Robert Bledsoe and Janet Tines set out to help a fellow team member, Johnnie Malone, repair her broken car window. Robert and Janet collected donations from 21 team members. They then surprised Johnnie by arranging for the window to be repaired at the hospital while she was working. Thanks to the thoughtfulness of her Baptist team members, Johnnie can drive to work in the safety of her secured car, protected from the rain and cold.
These are just two of the countless acts of kindness you perform for your fellow team members. I believe these acts should be celebrated, and I hope you do, too. If you know of anyone worthy of recognition, nominate that team member for a Service First award. You can even submit the application online.
Our Baptist Memorial Health Care Foundation also supports our team members through the Employee Emergency Assistance Fund. Baptist team members who are facing catastrophic circumstances can apply for financial assistance through their entity’s pastoral care department or by calling the Baptist Foundation at 901-227-7123. You can also contact the Baptist Foundation if you would like to donate or support the Employee Emergency Assistance Fund.
I want to thank Amanda, Bonnie, Michelle, Robert, Janet and the many like you who treat your teammates like family. You represent what empathy is and what it means to our organization.